Create a Single, Trusted Version of Truth for Your Most Critical Business Data

Master Data Management Solution

Unify, harmonize, and synchronize your master data across every enterprise system. Our Master Data Management solution creates authoritative golden records for customers, products, suppliers, and employees — ensuring every department, every application, and every decision is powered by the same trusted, accurate, and consistent data. End the chaos of conflicting records, duplicate entries, and data silos once and for all.

Dipercayai Oleh
Challenges
The Problems Most Teams Face Today
Every System Has a Different Version of the Same Customer

Your CRM says the customer is "PT Bank Mandiri", your ERP says "Bank Mandiri (Persero) Tbk", and your billing system says "Mandiri Bank". Without a master data management discipline, every system maintains its own version of the truth — leading to fragmented customer views, failed integrations, inaccurate reporting, and poor customer experiences.

Duplicate Records Causing Billing Errors and Compliance Risk

Duplicate customer, supplier, and product records are silently accumulating across your systems — causing duplicate invoices, missed consolidation opportunities, inaccurate financial reporting, and compliance violations. Manual deduplication efforts are slow, error-prone, and never keep up with the rate of new duplicates being created.

Mergers and Acquisitions Create Data Chaos

Every merger, acquisition, or system migration introduces massive volumes of overlapping master data that must be harmonized. Without MDM, integration projects take months longer, synergies are delayed, and the organization operates with conflicting data for years — undermining the very value the M&A was supposed to create.

No Single Source of Truth for Business Decisions

When leadership asks "how many active customers do we have?" or "what is our total supplier spend?", different departments give different answers — because each system counts differently, uses different definitions, and includes different duplicates. Without MDM, there is no authoritative answer, and every decision is based on best guesses.

Introduction to Master Data Management

Create a single, trusted version of truth for your most critical business data


Master Data Management (MDM) is the discipline of creating and maintaining a single, consistent, and accurate representation of your organization's most critical data entities — customers, products, suppliers, employees, and locations — across all enterprise systems. By establishing golden records and automated synchronization, MDM eliminates the data silos, duplicates, and inconsistencies that silently erode business performance, compliance, and customer trust.

Key Features
Capabilities That Make the Difference
Probabilistic & Deterministic Matching

Leverage both rule-based deterministic matching and AI-powered probabilistic matching to identify duplicate records, related entities, and hidden connections across millions of records — even when data is incomplete, inconsistent, or entered differently across systems.


  1. Fuzzy matching across names, addresses, and identifiers
  2. Machine learning models that improve match accuracy over time
  3. Configurable match thresholds and scoring rules
Golden Record Management

Automatically merge data from multiple source systems into a single, authoritative golden record — applying survivorship rules to determine which source provides the most accurate value for each attribute, creating the definitive version of truth.


  1. Configurable survivorship rules per attribute and source
  2. Automatic and manual merge/unmerge capabilities
  3. Full audit trail of all merge decisions and data lineage
Hierarchy & Relationship Management

Model and manage complex relationships between master data entities — parent-child hierarchies, corporate affiliations, household groupings, product classifications, and supplier networks — enabling a 360-degree view of interconnected business data.


  1. Multi-level hierarchy visualization and navigation
  2. Cross-domain relationship mapping (customer-to-product, supplier-to-location)
  3. Temporal hierarchies for tracking changes over time
Outcomes
Measurable Results You Can Expect
95%
Reduction in Duplicate Master Records
AI-powered matching and automated deduplication eliminate the vast majority of duplicate records across all enterprise systems.
100%
Single Source of Truth Across All Systems
Every department and every application works from the same authoritative golden records, ending conflicting data and inconsistent reporting.
60%
Faster Customer & Supplier Onboarding
Automated data validation, matching, and enrichment dramatically accelerate the onboarding process while ensuring data quality from day one.
40%
Reduction in Data-Related Compliance Incidents
Accurate, consistent, and governed master data reduces compliance violations, audit findings, and regulatory penalties related to data quality.
Use Case
How It Works
A Simple Walk-Through from Start to Finish

  • 1
    Assessment & Domain Prioritization

    We assess your master data landscape across all systems, identify which domains (customer, product, supplier) have the highest business impact, and define the MDM strategy, architecture, and implementation roadmap prioritized by business value.



  • 2
    Data Profiling & Quality Baseline

    We profile your existing master data to establish a quality baseline — measuring completeness, accuracy, consistency, and duplication rates. This data-driven assessment reveals the true state of your master data and quantifies the business impact of data quality issues.



  • 3
    MDM Platform Implementation

    We deploy and configure the MDM platform — implementing matching rules, survivorship logic, data quality rules, stewardship workflows, and system integrations. We execute initial data loading, matching, and golden record creation for all prioritized domains.



  • 4
    Governance & Continuous Improvement

    We establish data stewardship roles, ongoing quality monitoring, and continuous improvement processes. We train your team on stewardship tools, set up KPI dashboards, and implement feedback loops that keep master data quality improving over time.


Success Story
Deep Dives into Real-World Results
Testimoni
What Our Customer Say
What Sets This Solution Apart
Why Choose Us
Driving Your Success with Expertise and Innovation
Multi-Domain Expertise
We implement MDM across all critical domains — customer, product, supplier, employee, and location — on a single platform, eliminating the complexity and cost of managing separate point solutions per domain.
AI-Powered Matching Engine
Our probabilistic matching capabilities go far beyond simple rule-based deduplication — catching duplicates that traditional approaches miss, even when data is incomplete, inconsistent, or entered in different languages and formats.
Deep ERP & CRM Integration
We have proven integration experience with SAP, Oracle, Salesforce, ERPNext, Microsoft Dynamics, and dozens of industry-specific systems — ensuring golden records flow seamlessly into and out of your existing technology landscape.
Indonesian Enterprise Experience
We have delivered MDM implementations for banking, government, telecommunications, and manufacturing organizations in Indonesia — with deep understanding of local data formats, regulatory requirements (UU PDP), and business practices.

PT Divistant Teknologi Indonesia

Frequently asked questions

Quick Answers to Common Questions

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