Overview

Accessibility Statement

Accessibility Statement

PT Divistant Teknologi Indonesia (trading as "Divistant")


Last Updated: February 24, 2026


1. Our Commitment to Accessibility


PT Divistant Teknologi Indonesia ("Divistant") is committed to ensuring that our website, platforms, and digital services are accessible to all individuals, including people with disabilities. We believe that everyone should have equal access to information and technology, and we continuously work to improve the accessibility and usability of our digital experiences.


2. Conformance Standards


We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines provide a wide range of recommendations for making web content more accessible to people with disabilities, including those with visual, auditory, motor, and cognitive impairments.


We also take into account:

  1. EU European Accessibility Act (EAA) 2025: Requirements for accessibility of products and services in the European market
  2. Indonesian regulations: Applicable requirements under Undang-Undang Nomor 8 Tahun 2016 tentang Penyandang Disabilitas (Law on Persons with Disabilities)


3. Accessibility Features


Our website and platforms incorporate the following accessibility features:


a. Visual Accessibility

  1. Sufficient color contrast ratios between text and background
  2. Text that can be resized up to 200% without loss of content or functionality
  3. Alternative text (alt text) for meaningful images and graphics
  4. Content that does not rely solely on color to convey information
  5. Clear visual focus indicators for keyboard navigation


b. Navigation and Interaction

  1. Full keyboard navigation support throughout the website
  2. Logical heading structure (H1-H6) for easy navigation with screen readers
  3. Skip navigation links to bypass repetitive content
  4. Descriptive link text that indicates the destination or purpose
  5. Consistent navigation patterns across pages


c. Content and Readability

  1. Clear, plain language to enhance comprehension
  2. Properly labeled form fields with clear instructions
  3. Error identification and suggestions for form validation
  4. Page language declaration for assistive technologies


d. Technical Accessibility

  1. Semantic HTML markup for proper content structure
  2. ARIA (Accessible Rich Internet Applications) attributes where standard HTML is insufficient
  3. Responsive design that works across different screen sizes and orientations
  4. Compatibility with common assistive technologies (screen readers, magnifiers, voice control)


4. Known Limitations


While we strive for full accessibility, some areas may have limitations:

  1. Third-party content: Some embedded content from third-party services may not fully conform to WCAG 2.1 AA. We work with our partners to improve accessibility over time.
  2. Legacy documents: Some older PDF documents may not be fully accessible. We are progressively updating these documents.
  3. Complex interactive features: Certain advanced features in our SaaS platforms may have partial accessibility support. We prioritize accessibility improvements in our product roadmap.


We are actively working to resolve these limitations and improve accessibility across all our digital properties.


5. Assistive Technology Compatibility


Our website and platforms are designed to be compatible with the following assistive technologies:

  1. Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  2. Screen magnification software
  3. Speech recognition software
  4. Alternative input devices and switch controls


We recommend using the latest versions of browsers (Chrome, Firefox, Safari, Edge) for the best accessibility experience.


6. Assessment and Testing


We regularly evaluate the accessibility of our digital properties through:

  1. Automated Testing: Regular scans using accessibility testing tools to identify conformance issues
  2. Manual Testing: Periodic manual reviews by our team, including keyboard-only navigation and screen reader testing
  3. User Feedback: Incorporating feedback from users, including those with disabilities, to identify and address barriers
  4. Development Practices: Accessibility requirements are integrated into our software development lifecycle


7. Feedback and Contact


We welcome your feedback on the accessibility of Divistant's digital services. If you encounter accessibility barriers, need assistance, or have suggestions for improvement, please contact us:


  1. Contact Form: divistant.com/contacts
  2. Company: PT Divistant Teknologi Indonesia, Jakarta, Indonesia


When contacting us about an accessibility issue, please include:

  1. The URL or page where you encountered the issue
  2. A description of the accessibility barrier
  3. The assistive technology or browser you were using
  4. Your contact information so we can follow up


We aim to respond to accessibility feedback within 5 business days and to resolve identified issues as promptly as possible.


8. Changes to This Statement


We may update this Accessibility Statement periodically to reflect improvements and changes to our accessibility practices. The "Last Updated" date at the top of this page indicates when this statement was last revised.